Privacy Policy

Overview

This Website collects some Personal Data from its Users.
This privacy policy explains how VidaCeuticals Health Products Inc. (VidaCeuticals) handles and protects any information you provide when using this website. Your privacy is important to us. To best protect your privacy, we provide this notice to explain how we use certain information that can identify you when using this website. You can be assured that your information will only be used in accordance with this privacy statement. VidaCeuticals may update this policy from time to time by updating this page. You should check this page periodically to ensure that you accept any changes.
Different users may be subject to different protection standards. This policy includes a section dedicated to the privacy rights of Californian consumers.
This Privacy Policy of VidaCeuticals Health Products Inc. can be printed for reference from any browser via the print command.

Our Privacy Policy Explains:

  1. Who we are.
  2. The personal data we will collection
  3. How the information we collect will be used
  4. Our Cookie Policy
  5. Who has access to the data VidaCeuticals collects?
  6. How can you exercise your privacy rights?
  7. If you have any questions or concerns, you may contact us

Section 1 – About Us

VidaCeuticals is a health and wellness brand focused on encouraging a peak level of performance through the best in natural nutritional supplementation. Our mission is to help everyone achieve a new level of well-being.

Owner and Data Controller:
VidaCeuticals Health Products Inc.
145 Adelaide St. South,
London, ON, N5Z 3K7
Contact email: privacy@vidaceutceuticals.com

Section 2 – What Personal Data Do We Collect?

At VidaCeuticals, we collect certain personal and non-personal information when you use our website or make a purchase from us. Personal data may be provided freely by the user in order to complete a purchase or, in the case of usage data, collected automatically when using VidaCeuticals.com.

We may collect the following personal information when you create an account or sign up for newsletters, participate in contests or surveys, or contact us with questions or feedback:

  • Your name
  • Email address
  • Mailing and Billing addresses
  • Phone number
  • Payment information (such as credit card details)

Unless otherwise specified, all data requested by VidaCeuticals.com is mandatory, and failure to provide the necessary data may make it impossible for this website to provide its products and services.
Non-personal information that may be collected automatically includes information about you, such as your IP address, browser type, and access times, when you visit our website. We may also collect information about the pages you view and the actions you take on our site, as well as information about the device you are using to access our site (such as the make, model, and operating system). We may use cookies and other tracking technologies to collect this information.

Section 3 – How We Use The Information Collected

We use the information we collect for a variety of purposes, in order to provide you with a better experience, and in particular for the following reasons:

  • To process and fulfill your orders, including follow-up emails to confirm your order, shipment and delivery tracking.
  • To provide customer and order support
  • For internal accounting and record keeping.
  • To improve our products and customer experience
  • To provide a personalized experience, including showing you products or content that may be of interest to you.
  • We may periodically send you promotional emails about new products, flash sales, or other information you may find valuable using the email address you provide.

You can unsubscribe from receiving any future emails from us by clicking on the “unsubscribe” link included in the footer of each email.

Section 4 – Cookies

At VidaCeuticals Health Products Inc., we use cookies to improve your experience and to personalize the content and products we show you. Overall, cookies help to provide you with a better web by allowing us to monitor which pages you may find most valuable or which ones you do not.
Any cookies or other tracking tools by VidaCeuticals.com or by the owners of third-party services used by this website serve the purpose of providing better service to the user.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but your browser settings can be modified to decline cookies if you preferer. This might prevent you from taking full advantage of our services.
For a more in-depth explanation of cookies and how we use them, please refer to our additional Cookie Policy

Section 5 – Who Has Access To The Data Collected?

VidaCeuticals.com may share your personal and non-personal information with third parties for the following purposes:

  • To process your payment and help prevent fraud.
  • To fulfill your orders, including sharing your name and address with our shipping partners.
  • To comply with legal obligations, such as a subpoena or court order.
  • To protect the rights, property, or safety of VidaCeuticals customers or the public.

We take the protection of your personal information seriously and use appropriate security measures to safeguard it. In order to protect your information from unauthorized access to disclosure, we have put in place electronic and managerial procedures to safeguard and secure the information.

Section 6 – Your Privacy Rights

  • You have the right to know if your personal data is being processed, what data has been gathered, from where it was obtained, why it was processed, and who processed it.
  • You have the right to access the data that has been collected about you, including the right to request a copy of your personal data collected.
  • You have the right to correct or erase your personal data that is incomplete or inaccurate.
  • You have the right to withdraw consent for the processing of your personal data.
  • Data readability – You have the right to obtain your personal data in a machine-readable format.

If you have created an account on VidaCeutcials.com and left comments or feedback, you can request to receive an exported file containing all the personal data we have, including all data you freely provided. You can also request that we permanently delete any personal data about you. This does not include data we are required by law or accounting purposes.

Section 7 – Changes To This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices and services. Any updates will be effective immediately upon being posted on our website. Refer to the effective date at the top of this policy for the last time it was updated. If our business is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to provide products to you.

Section 8 – Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@vidaceuticals.com or by mail at:

VidaCeuticals Health Products Inc.
145 Adelaide St. South
London, Ontario, N5Z 3K7
1-800-641-6024
privacy@vidaceuticals.com

Effective date: 7th day of January 2023

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